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Start Accountable, Transparent Relationships with Your Vendors

Start Accountable, Transparent Relationships with Your Vendors

AutoSuccess – November 30, 2020 Start Accountable, Transparent Relationships with Your Vendors By Dennis McGinn Most dealers want a “trust-but-verify” relationship with the vendors who support their vehicle reconditioning. You can achieve this level of comfort and confidence by creating
What Speed to Sale Means to the Customer Experience

What Speed to Sale Means to the Customer Experience

AutoSuccess – September 2020 What Speed to Sale Means to the Customer Experience By Dennis McGinn A couple of years ago, we coined the term “speed to sale.” We then began talking and writing about its meaning for group operators,
Know it, Find it, Sell it - Dennis McGinn

Know it, Find it, Sell it – Dennis McGinn

As appearing in AutoSuccess magazine, July 2020 KNOW IT, FIND IT – AND SELL IT By Dennis McGinn While shopping recently for a new car, one of our teammates asked the young sales associate how much training he’d received. “None,”
How Performance Ford Drives 150% Efficiency From Internal Service Technicians

How Performance Ford Drives 150% Efficiency From Internal Service Technicians

HOW PERFORMANCE FORD DRIVES 150% EFFICIENCY FROM INTERNAL SERVICE TECHNICIANS By working with Rapid Recon, Performance Ford improves its efficiencies, communications, vendor relations, and billable hours. By Jim Leman AutoSuccess Dealer Service, June 2020 Performance Ford said today its internal
Selling Smartly Post Covid-19

Selling Smartly Post Covid-19

As appearing in AutoSuccess magazine, June 2020 Selling Smartly Post Covid-19 By Dennis McGinn Most, if not all, dealers reduced headcount in response to COVID-19-driven business weakness. One Ford store reduced its headcount from 140 to 60. Such staff cuts
How Car Dealer Paperwork Can Gum Up Reconditioning Process

How Car Dealer Paperwork Can Gum Up Reconditioning Process

As appearing in WardsAuto, June 15, 2020 Car Dealer Paperwork Can Gum Up Reconditioning Process Risks increase when vehicles are spot-delivered and then finance is slow in submitting loan paperwork, or there’s ex-spouse-signature trouble. By Jim Leman PALO ALTO, CA,
With this Sales Advantage, Everyone’s a Top Performer

With this Sales Advantage, Everyone’s a Top Performer

AutoSuccess – April 1, 2020 With this Sales Advantage, Everyone’s a Top Performer By Dennis McGinn No one yet knows the lasting impact of recent events on dealership operations. What we do know is that people will still need reliable
Recon T2L Is Driving Leads and Improving Close Rates

Recon T2L Is Driving Leads and Improving Close Rates

As Appearing in AutoSuccess magazine, February 2020 Recon T2L Is Driving Leads and Improving Close Rates By Dennis McGinn, CEO, Rapid Recon How much money does your dealership shell out to purchase leads and otherwise drive sales traffic? According to
More Ways to Drive Cost Out of Recon

More Ways to Drive Cost Out of Recon

The most direct path to better used-car gross margin is through well-ordered reconditioning. Ordered reconditioning means management practices five disciplines for driving time, delay, friction and waste from this engine of used-car profitability. Practicing these disciplines consistently helps get cars

The Need for Rapid Auto Recon

The Need for Rapid Auto Recon Once dealers own used vehicles, time is of the essence. But the recon process at most retail centers isn’t built for speed. By Ronnie Wendt, Auto Dealer Today Automotive reconditioning gets a used vehicle ready for market. A dealership might

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Rohrman Auto Group Perfects the Connection To Launch

Rohrman Auto Group Perfects the Connection To Launch Originally published in the March 2023 Dealer Service supplement to AutoSuccess Online When he installed reconditioning software in the stores he manages for Rohrman Auto Group, Director of Chicago North Operations Bob Wolf had high hopes — and a

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The New Rule of Fixed Ops

The New Rule of Fixed Ops By Dennis McGinn Originally published in the February 2023 edition of AutoSuccess How ready are you for the dominion of fixed ops as the savior of automotive retail? Some will argue that it has always held this coveted position but

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Vehlo Acquires Rapid Recon and Velocity Automotive

Vehlo Acquires Rapid Recon and Velocity Automotive By bringing Rapid Recon and Velocity together, Vehlo is now the market leader in helping dealers connect their reconditioning-to-retail processes KNOXVILLE, TN – January 23, 2023 /PRNewswire/ Vehlo, a leading provider of software and financial solutions for the automotive repair

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A More Profitable View of Recon in ’23

A More Profitable View of Recon in ’23 By Dennis McGinn Originally published in the January 2023 edition of AutoSuccess Online As we enter our 13th year as a vehicle reconditioning software company, we’re leading 2023 with a goal to make communication in the recon department

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100% Certain in 2023

100% Certain in 2023 By Dennis McGinn Originally published in the December 2022 edition of AutoSuccess If you practice management-by-number in your stores and yet don’t know with 100 percent certainty what your reconditioning times, costs, and opportunities are, you’re not connecting to what you expect.

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Tackling Used-Car Challenges

Automotive News – November 2022 Tackling Used-Car Challenges New and innovative strategies that are helping dealers navigate the used-car shortage By Dennis McGinn & Cam Hitchcock As new-car sales dropped during the last year due to supply-chain disruptions, so did vehicle trade-ins, leaving dealers to

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IF IT’S NOT BROKEN, BREAK IT

Originally published in the November 2022 edition of AutoSuccess Online If It’s not Broken, Break It By Dennis McGinn I was pondering reality the other day. I realized that what we often understand as certainty is merely how ingrained our thinking has become toward something

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