Featured Articles

For Internal Service Advisors, SCRAMBLE Defines The Day

For Internal Service Advisors, SCRAMBLE Defines The Day

Kim Morrison is the internal service advisor at Canadian dealership HJ Pfaff Audi. Her job description could describe an individual with the abilities of a Swiss Army knife.
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Sober Scalability and Truthful Transparency - Rapid Recon

Sober Scalability and Truthful Transparency – Rapid Recon

AutoSuccess Magazine - May, 2022Sober Scalability and Truthful TransparencyBy Dennis McGinnIf you are shopping for vehicle reconditioning software, it should be easy for you to understand the product’s core benefits, features, and advantages. No one should have to acquire more
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From NADA: Deliver Transparency, Prep for Margin Compression - Rapid Recon

From NADA: Deliver Transparency, Prep for Margin Compression – Rapid Recon

AutoSuccess Magazine - April, 2022From NADA: Deliver Transparency, Prep for Margin CompressionBy Dennis McGinnA personal delight for me at this year’s NADA was a discussion with digital retail pioneer Chip Perry. He dropped by the Rapid Recon booth to record
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Shop Efficiency Jones Recon Article - Rapid Recon

Shop Efficiency Jones Recon Article – Rapid Recon

Fixed Ops Magazine – March 1, 2022​ How to Find an $80,000 Labor DeficiencyBy Dustin JonesMy specialty is helping dealers squeeze every ounce of performance from their reconditioning. I do this to help them get more cars sale-ready faster to save
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Measure Twice, Cut Once Recon Article - Rapid Recon

Measure Twice, Cut Once Recon Article – Rapid Recon

February AutosuccessMeasure Twice, Cut OnceBy Dennis McGinnA homebuilder friend shared his success model: measure twice, cut once.A car dealer’s equivalent might be the irrefutable yardstick we like to refer to as transparency, accountability, and profitability, which make up the measure
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The Power of Transparency Separates The Winners - Rapid Recon

The Power of Transparency Separates The Winners – Rapid Recon

AutoSuccess Magazine – February 2, 2022​THE POWER OF TRANSPARENCY SEPARATES THE WINNERSBy Dennis McGinnA recent report from Deloitte comments, Trust is the new measure of success.  What builds trust is transparency. With relationships, transparency means earned reliability. You go where you
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Deal Wisely with the New Margin Compression

Deal Wisely with the New Margin Compression

Deal Wisely with the New Margin Compression By Dennis McGinn Originally published in the February 2022 edition of AutoSuccess Our old nemesis, margin compression, is revisiting this spring. It’s possible not to notice if you’re continuing to operate under bull-margin
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Why the Writing on the Wall Recon Article - Rapid Recon

Why the Writing on the Wall Recon Article – Rapid Recon

AutoSuccess – December 2021 Why the Writing on the Wall is Good for You By Dennis McGinn As dealer groups grow in store count and acquire a diverse range of operational processes, cultures, and technologies, store individuality must yield to
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Enjoy Worldclass Recon On A Budget Recon Articles - Rapid Recon

Enjoy Worldclass Recon On A Budget Recon Articles – Rapid Recon

December AutoSuccess Enjoy World-Class Recon – On any Budget By Anthony Martinez As an Iraq War Army combat veteran, one of the most valuable skills I learned was having the proper process for the task ahead. Those involved in the
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Speed to Sale and Selling Buyers – Recon Article

July AutoSuccess Speed to Sale and Selling Buyers By Dennis McGinn When I write here about bringing speed-to-sale benefits to your dealership, I’m speaking of considerable advancement in why customers choose to buy their used cars from you. As I have said here before, a

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Coaching Recon Staff

Coaching Recon Staff Create a More Confident, Fulfilled Vehicle Recon Staff By Brian Larremore Originally published in the September 2021 edition of Fixed Ops Magazine However you run your vehicle reconditioning operation, coaching and motivating the people responsible for this critical function of your used

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Customers Can’t See Value You Hide

AutoSuccess – August 27, 2021​ Customers Can’t See Value You Hide By Dennis McGinn I heard this said Friday, “You can’t see value in something you know nothing about.” It makes sense. Think in terms of the used cars you sell. Customers shopping at your

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The Best of Times

AutoSuccess – June 4, 2021 THE BEST OF TIMES​ By Dennis McGinn Hasn’t this been a remarkable run in retail automotive? Profits are huge. Demand is something else, and customers have been more flexible than ever. So, what’s the worry? This best of times won’t

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Load Balancing For Tech Efficiency

LOAD BALANCING FOR TECH EFFICIENCY While Also Reconditioning Inventory For Pre-Owned Vehicle Profitability By Anthony Greenhalgh Originally published in the May 2021 edition of Fixed Ops Magazine Load balancing has critical implications for inventory turn – and thus, service tech efficiency. Ignoring load balancing can leave

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