Featured Articles

For Internal Service Advisors, SCRAMBLE Defines The Day

For Internal Service Advisors, SCRAMBLE Defines The Day

Kim Morrison is the internal service advisor at Canadian dealership HJ Pfaff Audi. Her job description could describe an individual with the abilities of a Swiss Army knife.
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Sober Scalability and Truthful Transparency - Rapid Recon

Sober Scalability and Truthful Transparency – Rapid Recon

AutoSuccess Magazine - May, 2022Sober Scalability and Truthful TransparencyBy Dennis McGinnIf you are shopping for vehicle reconditioning software, it should be easy for you to understand the product’s core benefits, features, and advantages. No one should have to acquire more
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From NADA: Deliver Transparency, Prep for Margin Compression - Rapid Recon

From NADA: Deliver Transparency, Prep for Margin Compression – Rapid Recon

AutoSuccess Magazine - April, 2022From NADA: Deliver Transparency, Prep for Margin CompressionBy Dennis McGinnA personal delight for me at this year’s NADA was a discussion with digital retail pioneer Chip Perry. He dropped by the Rapid Recon booth to record
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Shop Efficiency Jones Recon Article - Rapid Recon

Shop Efficiency Jones Recon Article – Rapid Recon

Fixed Ops Magazine – March 1, 2022​ How to Find an $80,000 Labor DeficiencyBy Dustin JonesMy specialty is helping dealers squeeze every ounce of performance from their reconditioning. I do this to help them get more cars sale-ready faster to save
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Measure Twice, Cut Once Recon Article - Rapid Recon

Measure Twice, Cut Once Recon Article – Rapid Recon

February AutosuccessMeasure Twice, Cut OnceBy Dennis McGinnA homebuilder friend shared his success model: measure twice, cut once.A car dealer’s equivalent might be the irrefutable yardstick we like to refer to as transparency, accountability, and profitability, which make up the measure
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The Power of Transparency Separates The Winners - Rapid Recon

The Power of Transparency Separates The Winners – Rapid Recon

AutoSuccess Magazine – February 2, 2022​THE POWER OF TRANSPARENCY SEPARATES THE WINNERSBy Dennis McGinnA recent report from Deloitte comments, Trust is the new measure of success.  What builds trust is transparency. With relationships, transparency means earned reliability. You go where you
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Deal Wisely with the New Margin Compression

Deal Wisely with the New Margin Compression

Deal Wisely with the New Margin Compression By Dennis McGinn Originally published in the February 2022 edition of AutoSuccess Our old nemesis, margin compression, is revisiting this spring. It’s possible not to notice if you’re continuing to operate under bull-margin
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Why the Writing on the Wall Recon Article - Rapid Recon

Why the Writing on the Wall Recon Article – Rapid Recon

AutoSuccess – December 2021 Why the Writing on the Wall is Good for You By Dennis McGinn As dealer groups grow in store count and acquire a diverse range of operational processes, cultures, and technologies, store individuality must yield to
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Enjoy Worldclass Recon On A Budget Recon Articles - Rapid Recon

Enjoy Worldclass Recon On A Budget Recon Articles – Rapid Recon

December AutoSuccess Enjoy World-Class Recon – On any Budget By Anthony Martinez As an Iraq War Army combat veteran, one of the most valuable skills I learned was having the proper process for the task ahead. Those involved in the
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Tech Efficiency, Not Headcount

Fixed Ops Magazine – March 1, 2021​ Tech Efficiency, Not Headcount By Anthony Greenhalgh “You need more techs!” If I had a dollar for every time I heard that when I ran the body shop and reconditioning for my former dealer, I’d be retired. Yes,

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Is Your Performance Edge Stalling in Your Periphery?

As appearing in AutoSuccess magazine, February 2021 Is Your Performance Edge Stalling in Your Periphery? By Dennis McGinn How well do your eyes see outside the center of your gaze? Eye doctors perform a vision test to determine how well one recognizes their front-forward world

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Whatever Your Used Car Volume, Claim the Advantage

As appearing in CBT News – January 2021 Whatever Your Used Car Volume, Claim the Advantage By Sean Carlson If you have $100 in bills in your wallet, does your money have more buying power than the $100 in your neighbor’s wallet? The benefit you

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Stop the Vending Machines from Eating Your Lunch

AutoSuccess – January 5, 2021​ Stop the Vending Machines from Eating Your Lunch By Dennis McGinn The hammers are in full swing, hoping to wreck your used car business. The hammers, in this case, are vending-machine-like disruptors who’ve redefined the used car retail model. According

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The Modern Sales Team as a Driver of Inventory Turn

Auto Dealer Today Magazine – December 14, 2020​ The Modern Sales Team as a Driver of Inventory Turn By Nicole Renninger PALO ALTO, CA Sales departments that interact closely with their dealership’s reconditioning function put more “sold” units on the board. Unfortunately, few sales managers

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Filling the Gap in Dealer – Vendor Coordination

AutoSuccess article for December 2020 Filling the Gap in Dealer – Vendor Coordination By Dennis McGinn We’ve been asking dealers for several years now how they manage the workflow assigned to their various vendors. Their responses pointed to opportunity. What opportunity? Dealers themselves have always

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Start Accountable, Transparent Relationships with Your Vendors

AutoSuccess – November 30, 2020 Start Accountable, Transparent Relationships with Your Vendors By Dennis McGinn Most dealers want a “trust-but-verify” relationship with the vendors who support their vehicle reconditioning. You can achieve this level of comfort and confidence by creating two-way transparency between your reconditioning

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What Speed to Sale Means to the Customer Experience

AutoSuccess – September 2020 What Speed to Sale Means to the Customer Experience By Dennis McGinn A couple of years ago, we coined the term “speed to sale.” We then began talking and writing about its meaning for group operators, dealership principals and general managers.

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Know it, Find it, Sell it – Dennis McGinn

As appearing in AutoSuccess magazine, July 2020 KNOW IT, FIND IT – AND SELL IT By Dennis McGinn While shopping recently for a new car, one of our teammates asked the young sales associate how much training he’d received. “None,” he said. “You’re it.” Lovely.

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