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Featured Articles

Support Your Support Teams Recon Article - Rapid Recon

Support Your Support Teams Recon Article – Rapid Recon

Special to: Bobit Media Support Your Support Teams by Anthony Greenhalgh From the age of 16, I have been a guy who grew up in auto dealerships. I’ve held 11 positions over 29 years – 24 working for the same
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A Perfectly Urgent Risk to Your Dealership Recon Article - Rapid Recon

A Perfectly Urgent Risk to Your Dealership Recon Article – Rapid Recon

AutoSuccess – Rapid Recon A Perfectly Urgent Risk to Your Dealership By Dennis McGinn I am a passionate but calm individual, but what's going on now in the car business has me agitated and concerned. Please digest the following risk
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Getting More Out of Used-Car Reconditioning - Rapid Recon

Getting More Out of Used-Car Reconditioning – Rapid Recon

WardsAuto – October 21, 2021 Getting More Out of Used Car Reconditioning By Dustin Jones If you manage a reconditioning operation, how you structure the flow of cars through that workflow makes a significant difference in recon's contribution to sales.
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3 Auto Retail Insights My News Show Guests Shared For Your Ears - Recon Article

3 Auto Retail Insights My News Show Guests Shared For Your Ears – Recon Article

AutoSuccess – October 20, 2021 3 Auto Retail Insights My News Show Guests Shared for Your Ears By Dennis McGinn This month, I am reporting three insights from retail auto business leaders, which they shared with me for your ears
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Transparency and Value-Building Start with Displaying Added Investments - Recon Article

Transparency and Value-Building Start with Displaying Added Investments – Recon Article

AutoSuccess – September 16, 2021 Transparency and Value-Building Start with Displaying Added Investments By Dennis McGinn This month, I’d like to share here about a new competitive advantage that takes vehicle merchandising and value-building to a new level of customer
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Speed to Sale and Selling Buyers - Recon Article

Speed to Sale and Selling Buyers – Recon Article

July AutoSuccess Speed to Sale and Selling Buyers By Dennis McGinn When I write here about bringing speed-to-sale benefits to your dealership, I’m speaking of considerable advancement in why customers choose to buy their used cars from you. As I
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Customers Can’t See Value You Hide

Customers Can’t See Value You Hide

AutoSuccess – August 27, 2021​ Customers Can’t See Value You Hide By Dennis McGinn I heard this said Friday, “You can’t see value in something you know nothing about.” It makes sense. Think in terms of the used cars you
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The Best of Times

The Best of Times

AutoSuccess – June 4, 2021 THE BEST OF TIMES​ By Dennis McGinn Hasn’t this been a remarkable run in retail automotive? Profits are huge. Demand is something else, and customers have been more flexible than ever. So, what’s the worry?
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When Converting Silos to Seamless Workflow, Software's Not Just Software

When Converting Silos to Seamless Workflow, Software’s Not Just Software

May AutoSuccess – Rapid Recon When Converting Silos to Seamless Workflow, Software’s Not Just Software By Dennis McGinn Last month’s column asked dealership execs to consider that software is not just software when evaluating purchase options. For example, when evaluating
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Recon Hack #1901 – Detailing Stages

Problem: Detailers all attack a car with different methods and processes. Sometimes the same type of car can take different times based on who and when they get assigned. Different amounts of materials are used, and different quality issues come up. It’s also hard to decide how to pay.

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Your Best Used Car Sales Tool – Photos First

Get Cars Imaged and Frontline-Ready Faster to Boost Used Car Sales Talk about disruptive – it turns out the best selling tool you can give your used car sales team is faster reconditioning! Not a new ad campaign. Not a new CRM. Not even better

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Holding Cost Killing Your Gross?

Vehicle reconditioning is an essential process for every used car department. It not only gets vehicles ready for consumers’ eyeballs, but when it gets them front line ready fast, it can mean more gross on every sale. Every used car manager knows this intuitively. I’m

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Reconditioning – A New Bastion of Hope – The Future is Now

Having met with dealers at NADA, I’m reminded of Dale Pollak’s 2010 article, “Reconditioning – The Last Bastion of Old School Management.” While this is still generally true, there are finally straightforward solutions and verifiable success stories that have remedied this situation. However, getting reconditioning

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Who Is Really Responsible For Time-to-Line?

Quick Quiz: Who is really responsible for time to line? Used car manager F&I Manager Fixed Operations manager All of the above If 1,2 and 3 are not being measured as a start-to-finish workflow process, Time to Line performance cannot realistically be measured and managed.

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Do You Have a Time-to-Line Culture?

Time-to-Line (T2L) should be the single most important objective that defines your dealership’s culture. This objective should bind all recon resources together from the time vehicles are acquired to the time they hit the front-line. And, to institutionalize a true time-to- market culture, tools for

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