The simple answer is, "Start at the end and work back." But, to accomplish this feat, you need to connect all your processes with anyone who touches your cars -- including subs and vendors -- and then use the ingredients listed below.
First is is a matter of deciding that reconditioning performance is at least as important as any other part of your business; then, the rest is actually quite easy. Switching your processes over to a workflow management system is straightforward and extremely intuitive for all workers to used. Consider the following steps when you are ready to get started:
Adopt best practices based on metrics derived from many thousands of vehicles in order to drive measurement and management of recon.