Featured Articles

Customers Can’t See Value You Hide

Customers Can’t See Value You Hide

AutoSuccess – August 27, 2021​ Customers Can’t See Value You Hide By Dennis McGinn I heard this said Friday, “You can’t see value in something you know nothing about.” It makes sense. Think in terms of the used cars you
Read More »
The Best of Times

The Best of Times

AutoSuccess – June 4, 2021 THE BEST OF TIMES​ By Dennis McGinn Hasn’t this been a remarkable run in retail automotive? Profits are huge. Demand is something else, and customers have been more flexible than ever. So, what’s the worry?
Read More »
When Converting Silos to Seamless Workflow, Software's Not Just Software

When Converting Silos to Seamless Workflow, Software’s Not Just Software

May AutoSuccess – Rapid Recon When Converting Silos to Seamless Workflow, Software’s Not Just Software By Dennis McGinn Last month’s column asked dealership execs to consider that software is not just software when evaluating purchase options. For example, when evaluating
Read More »
Load Balancing For Tech Efficiency

Load Balancing For Tech Efficiency

LOAD BALANCING FOR TECH EFFICIENCY While Also Reconditioning Inventory For Pre-Owned Vehicle Profitability By Anthony Greenhalgh Originally published in the May 2021 edition of Fixed Ops Magazine Load balancing has critical implications for inventory turn – and thus, service tech efficiency.
Read More »
Inventory Frontline Available or Sale-Ready — Does it Matter Today?

Inventory Frontline Available or Sale-Ready — Does it Matter Today?

MARCH – CBT NEWS Inventory Frontline Available or Sale-Ready — Does it Matter Today? By Dennis McGinn It’s a great time to be selling used cars. Dealers tell us the vehicles on their lots appreciate a point or two a
Read More »
Is Your Performance Edge Stalling in Your Periphery?

Is Your Performance Edge Stalling in Your Periphery?

As appearing in AutoSuccess magazine, February 2021 Is Your Performance Edge Stalling in Your Periphery? By Dennis McGinn How well do your eyes see outside the center of your gaze? Eye doctors perform a vision test to determine how well
Read More »
Whatever Your Used Car Volume, Claim the Advantage

Whatever Your Used Car Volume, Claim the Advantage

As appearing in CBT News – January 2021 Whatever Your Used Car Volume, Claim the Advantage By Sean Carlson If you have $100 in bills in your wallet, does your money have more buying power than the $100 in your
Read More »
Stop the Vending Machines from Eating Your Lunch

Stop the Vending Machines from Eating Your Lunch

AutoSuccess – January 5, 2021​ Stop the Vending Machines from Eating Your Lunch By Dennis McGinn The hammers are in full swing, hoping to wreck your used car business. The hammers, in this case, are vending-machine-like disruptors who’ve redefined the
Read More »
The Modern Sales Team as a Driver of Inventory Turn

The Modern Sales Team as a Driver of Inventory Turn

Auto Dealer Today Magazine – December 14, 2020​ The Modern Sales Team as a Driver of Inventory Turn By Nicole Renninger PALO ALTO, CA Sales departments that interact closely with their dealership’s reconditioning function put more “sold” units on the
Read More »
Loading...

The New Rule of Fixed Ops

The New Rule of Fixed Ops By Dennis McGinn Originally published in the February 2023 edition of AutoSuccess How ready are you for the dominion of fixed ops as the savior of automotive retail? Some will argue that it has always held this coveted position but

Read More »

Vehlo Acquires Rapid Recon and Velocity Automotive

Vehlo Acquires Rapid Recon and Velocity Automotive By bringing Rapid Recon and Velocity together, Vehlo is now the market leader in helping dealers connect their reconditioning-to-retail processes KNOXVILLE, TN – January 23, 2023 /PRNewswire/ Vehlo, a leading provider of software and financial solutions for the automotive repair

Read More »

100% Certain in 2023

100% Certain in 2023 By Dennis McGinn Originally published in the December 2022 edition of AutoSuccess If you practice management-by-number in your stores and yet don’t know with 100 percent certainty what your reconditioning times, costs, and opportunities are, you’re not connecting to what you expect.

Read More »

Tackling Used-Car Challenges

Automotive News – November 2022 Tackling Used-Car Challenges New and innovative strategies that are helping dealers navigate the used-car shortage By Dennis McGinn & Cam Hitchcock As new-car sales dropped during the last year due to supply-chain disruptions, so did vehicle trade-ins, leaving dealers to

Read More »

Why Honda of Downtown LA Switched Its Recon Software

Why Honda of Downtown LA Switched Its Recon Software By Jim Leman Originally published in the October 2022 edition of AutoSuccess Online “No room for error” summarizes used car operations at Honda of Downtown Los Angeles. Staff continues sharpening skills and creativity to source and

Read More »

Putting Cards on the Table With Used-Vehicle Shoppers

Putting Cards on the Table With Used-Vehicle Shoppers By Dennis McGinn Originally published in the October 2022 edition of WardsAuto More dealers are turning to used vehicles in the 5- to 7-year-old range, costing between $10,000 and $15,000. That leads to a logical question: How

Read More »

Guest Commentary: How to Build Trust With Vehicle Buyers

Automotive News – September 2022 Guest Commentary: How to Build Trust With Vehicle Buyers How can dealers build trust with customers when so much of the vehicle shopping process has moved online? By Dennis McGinn How can dealers build trust with customers when so much

Read More »