By Autosuccess Magazine Partnering with a software provider is a marriage of sorts: It’s not the romance that nurtures a long-term relationship but the consistently proving a “you over me” submission, good listening skills, the rare gift of knowing when to ask the right questions
By Steve Finlay Dealers can end the tug-of-war between car dealership departments when it comes to getting trade-ins ready for resale. It’s the rare trade-in vehicle that doesn’t need reconditioning before they are sale-ready. But doing that work can get bogged down if dealership departments – mainly
5 Tips For Technician Communication By Dan Anton Service technicians are powerful people. They are the lions of their domain. Intruders beware. The exceptionally skilled and experienced are increasingly rare gems. Service directors and service advisors hoping to curry their favor often shudder in hesitation. This
Accountability for Predictability & Accuracy By Dennis McGinn, AutoSuccess Can you define the meaning of the noun accountability as you might use it in your work environment? We all think we know what it means, and each of us reacts differently when hearing it spoken to
It’s good that your recon department knows that it needs to complete every service inspection in .5 (point five) days and detail in two days. That efficiency sounds good on paper. But the question arises, how do you get there?
How EVs Affect Used Car Reconditioning By Dennis McGinn, AutoSuccess According to Experian, the electric vehicle market share continues to rise sharply, from 3.1% in 2021 to 5.6% in 2022. Dealerships sold five times as many electric vehicles last year as in 2020, said the
Rapid Recon Bridging Broadens Group Dealerships’ ‘Economies of Scale’ PALO ALTO, CA, May 23, 2023 Bridging, a reconditioning management and communications technology from Rapid Recon, “brings new economies of scale” to group enterprises managing and operating multiple car dealerships, said John Canales, Senior Vice President
In conversation with Dan Anton, the on-site lead for our Recon Edge customer performance service, he coined the term, Demand-Focused Recon to describe a discipline used by serious practitioners of strategic time-to-line (T2L) reconditioning.
Beyond the Transaction: Recon execs talk 2023 industry trends, challenges By Sarah Rubenoff, Auto Remarketing Times are changing. That’s true for the entire auto industry. And it’s no different for the reconditioning segment. Auto Remarketing spoke with a collection of recon and auction leaders to get
Beyond the Transaction: Labor shortage still challenges reconditioning segment By Sarah Rubenoff, Auto Remarketing Most industries today have felt the pains of an across-the-board labor shortage after the COVID-19 pandemic wreaked havoc on industries across the board. The labor shortage in the reconditioning and service
