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Featured Articles

Problems and Solutions - Nix the fixed ops frustrations that kill recon responsiveness

Problems and Solutions – Nix the fixed ops frustrations that kill recon responsiveness

Writing this article are two former franchised dealership veterans. We’ve managed Fixed Operations, Reconditioning and Used Cars, and had controller oversight over single and group dealerships. We believe we’re qualified to address a few of the many common and unfortunate
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Strategies to Improve Your Dealership’s Recon Turnaround Time – Geoff Meeker, Mercedes-Benz of Buckhead & Dennis McGinn, CEO of Rapid Recon

Strategies to Improve Your Dealership’s Recon Turnaround Time – Geoff Meeker, Mercedes-Benz of Buckhead & Dennis McGinn, CEO of Rapid Recon

CBT News was recently on location at Mercedes Benz of Buckhead with General Manager Geoff Meeker and CEO of Rapid Recon, Dennis McGinn to discuss all things recon.
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How Hennessy Jaguar Land Rover Strengthened Their Recon Process- Justin Hoisington, Sales Manager & Dennis McGinn

How Hennessy Jaguar Land Rover Strengthened Their Recon Process- Justin Hoisington, Sales Manager & Dennis McGinn

Continuing our discussion on how your dealership can improve it’s overall recon turnaround time, CBT News was on location at Hennessy Land Rover with Sales Manager Justin Hoisington and CEO of Rapid Recon, Dennis McGinn.
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The Advantage of Workflow Management in Reconditioning

The Advantage of Workflow Management in Reconditioning

On any given day, my business conversations typically focus in on one of three topics: dealers who are ready to give up on recon spreadsheets and the extra managerial oversight; dealers not ready to admit they have a recon problem;
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Reconditioning - A New Bastion of Hope - The Future is Now

Reconditioning – A New Bastion of Hope – The Future is Now

Having met with dealers at NADA, I’m reminded of Dale Pollak’s 2010 article, “Reconditioning – The Last Bastion of Old School Management.” While this is still generally true, there are finally straightforward solutions and verifiable success stories that have remedied
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Do You Have a Time-to-Line Culture?

Do You Have a Time-to-Line Culture?

Time-to-Line (T2L) should be the single most important objective that defines your dealership’s culture. This objective should bind all recon resources together from the time vehicles are acquired to the time they hit the front-line. And, to institutionalize a true
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RECONDITIONING TRANSPARENCY AND ACCOUNTABILITY

RECONDITIONING TRANSPARENCY AND ACCOUNTABILITY

Buyers for pre-owned cars are spending money again, and across the country dealers are feeling cautiously optimistic about this continuing. At the same time, the online competitive landscape demands new ways of reaching buyers through search powerhouses, like AutoTrader.com, Cars.com
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Tackling Used-Car Challenges

Automotive News – November 2022 Tackling Used-Car Challenges New and innovative strategies that are helping dealers navigate the used-car shortage By Dennis McGinn & Cam Hitchcock As new-car sales dropped during the last year due to supply-chain disruptions, so did vehicle trade-ins, leaving dealers to

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Why Honda of Downtown LA Switched Its Recon Software

Why Honda of Downtown LA Switched Its Recon Software By Jim Leman Originally published in the October 2022 edition of AutoSuccess Online “No room for error” summarizes used car operations at Honda of Downtown Los Angeles. Staff continues sharpening skills and creativity to source and

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Putting Cards on the Table With Used-Vehicle Shoppers

Putting Cards on the Table With Used-Vehicle Shoppers By Dennis McGinn Originally published in the October 2022 edition of WardsAuto More dealers are turning to used vehicles in the 5- to 7-year-old range, costing between $10,000 and $15,000. That leads to a logical question: How

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Guest Commentary: How to Build Trust With Vehicle Buyers

Automotive News – September 2022 Guest Commentary: How to Build Trust With Vehicle Buyers How can dealers build trust with customers when so much of the vehicle shopping process has moved online? By Dennis McGinn How can dealers build trust with customers when so much

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OpenRoad Auto Group Follows The Facts to the Money

AutoSuccess Magazine – September 1, 2022 OpenRoad Auto Group Follows The Facts to the Money By Jim Leman Originally published in the September 2022 Dealer Service supplement to AutoSuccess Magazine OpenRoad Auto Group is the largest-volume automotive retail group in British Columbia, Canada. Since 2000,

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Stand By Your Recon Heroes

Stand By Your Recon Heroes By Dennis McGinn Originally published in the August 2022 edition of AutoSuccess How you recondition your cars, including the methodology you adopt, the metrics you measure, and the discipline of your recon team, affects so much of your business, including:

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