Efficiency, Not Bodies

Fixed Ops Article, May 2021 Efficiency, Not Bodies By Anthony Greenhalgh “You need more techs!” If I had a dollar for every time I heard that when I ran the body shop and reconditioning for my former dealer, I’d be retired. Yes, sometimes you need

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Load Balancing for Technician Efficiency

Fixed Ops – April-May ’21 Editorial Load Balancing for Technician Efficiency By Anthony Greenhalgh Load balancing has critical implications for inventory turn – and thus, technician efficiency. Load balance is a crucial metric to be managed if a dealer and his or her team are

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Dealers Continuing to Improve Key Metrics Using Recon Software

Dealers Continuing to Improve Key Metrics Using Recon Software PALO ALTO, CA, April 16, 2021 Rapid Recon today released its latest update on dealers’ progress toward improving their key reconditioning performance metrics. From May 2020 through March 2021, users of this speed-to-sale software reduced their

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Is Your Performance Edge Stalling in Your Periphery?

As appearing in AutoSuccess magazine, February 2021 Is Your Performance Edge Stalling in Your Periphery? By Dennis McGinn How well do your eyes see outside the center of your gaze? Eye doctors perform a vision test to determine how well one recognizes their front-forward world

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Whatever Your Used Car Volume, Claim the Advantage

As appearing in CBT News – January 2021 Whatever Your Used Car Volume, Claim the Advantage By Sean Carlson If you have $100 in bills in your wallet, does your money have more buying power than the $100 in your neighbor’s wallet? The benefit you

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Stop the Vending Machines from Eating Your Lunch

As appearing in AutoSuccess magazine, March 2020 Stop the Vending Machines from Eating Your Lunch By Dennis McGinn The hammers are in full swing, hoping to wreck your used car business. The hammers, in this case, are vending-machine-like disruptors who’ve redefined the used car retail

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Filling the Gap in Dealer – Vendor Coordination

AutoSuccess article for December 2020 Filling the Gap in Dealer – Vendor Coordination By Dennis McGinn We’ve been asking dealers for several years now how they manage the workflow assigned to their various vendors. Their responses pointed to opportunity. What opportunity? Dealers themselves have always

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