Featured Articles

Do You Have a Time-to-Line Culture?

Do You Have a Time-to-Line Culture?

Time-to-Line (T2L) should be the single most important objective that defines your dealership’s culture. This objective should bind all recon resources together from the time vehicles are acquired to the time they hit the front-line. And, to institutionalize a true Read More »
RECONDITIONING TRANSPARENCY AND ACCOUNTABILITY

RECONDITIONING TRANSPARENCY AND ACCOUNTABILITY

Buyers for pre-owned cars are spending money again, and across the country dealers are feeling cautiously optimistic about this continuing. At the same time, the online competitive landscape demands new ways of reaching buyers through search powerhouses, like AutoTrader.com, Cars.com Read More »

Used Car Sourcing and Predictable Appraisal Accuracy

Used Car Sourcing and Predictable Appraisal Accuracy By Anthony Greenhalgh, AutoSuccess “All used car managers share a big fear – making a mistake.” Dealerships in 2024 will continue to face used car sourcing challenges. A recent Automotive News article by reporter CJ Moore netted the issue: “Dealers

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Closing The Appraisal Gap

Closing the Appraisal Gap By Dennis McGinn, AutoSuccess Dealers today enjoy more predictable used car results because they leverage strategic reconditioning software’s robust efficiency metrics called time-to-line or T2L, which we introduced to the market in 2010. The latest advancement in the reconditioning revolution we have written about

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Deliver The Promise Fulfill The Commitment

By Autosuccess Magazine Partnering with a software provider is a marriage of sorts: It’s not the romance that nurtures a long-term relationship but the consistently proving a “you over me” submission, good listening skills, the rare gift of knowing when to ask the right questions

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Recon Work Requires Team Effort

By Steve Finlay Dealers can end the tug-of-war between car dealership departments when it comes to getting trade-ins ready for resale. It’s the rare trade-in vehicle that doesn’t need reconditioning before they are sale-ready. But doing that work can get bogged down if dealership departments – mainly

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5 Tips For Technician Communication

5 Tips For Technician Communication By Dan Anton Service technicians are powerful people. They are the lions of their domain. Intruders beware. The exceptionally skilled and experienced are increasingly rare gems. Service directors and service advisors hoping to curry their favor often shudder in hesitation. This

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Accountability for Predictability & Accuracy

Accountability for Predictability & Accuracy By Dennis McGinn, AutoSuccess Can you define the meaning of the noun accountability as you might use it in your work environment? We all think we know what it means, and each of us reacts differently when hearing it spoken to

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How EVs Affect Used Car Reconditioning

How EVs Affect Used Car Reconditioning By Dennis McGinn, AutoSuccess According to Experian, the electric vehicle market share continues to rise sharply, from 3.1% in 2021 to 5.6% in 2022. Dealerships sold five times as many electric vehicles last year as in 2020, said the

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A Big Miss with Big Risk

In conversation with Dan Anton, the on-site lead for our Recon Edge customer performance service, he coined the term, Demand-Focused Recon to describe a discipline used by serious practitioners of strategic time-to-line (T2L) reconditioning.

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