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Tackling Used-Car Challenges

Tackling Used-Car Challenges

Automotive News – November 2022 Tackling Used-Car Challenges New and innovative strategies that are helping dealers navigate the used-car shortage By Dennis McGinn & Cam Hitchcock As new-car sales dropped during the last year due to supply-chain disruptions, so did
IF IT'S NOT BROKEN, BREAK IT

IF IT’S NOT BROKEN, BREAK IT

Originally published in the November 2022 edition of AutoSuccess Online If It's not Broken, Break It By Dennis McGinn I was pondering reality the other day. I realized that what we often understand as certainty is merely how ingrained our
Why Honda of Downtown LA Switched Its Recon Software

Why Honda of Downtown LA Switched Its Recon Software

Why Honda of Downtown LA Switched Its Recon Software By Jim Leman Originally published in the October 2022 edition of AutoSuccess Online “No room for error” summarizes used car operations at Honda of Downtown Los Angeles. Staff continues sharpening skills
Putting Cards on the Table With Used-Vehicle Shoppers

Putting Cards on the Table With Used-Vehicle Shoppers

Putting Cards on the Table With Used-Vehicle Shoppers By Dennis McGinn Originally published in the October 2022 edition of WardsAuto More dealers are turning to used vehicles in the 5- to 7-year-old range, costing between $10,000 and $15,000. That leads
Guest Commentary: How to Build Trust With Vehicle Buyers

Guest Commentary: How to Build Trust With Vehicle Buyers

Automotive News – September 2022 Guest Commentary: How to Build Trust With Vehicle Buyers How can dealers build trust with customers when so much of the vehicle shopping process has moved online? By Dennis McGinn How can dealers build trust
Sharing Service Resources Between Customer-Pay and Internal Service Environments

Sharing Service Resources Between Customer-Pay and Internal Service Environments

Fixed Ops Magazine – October 2022 Sharing Service Resources Between Customer-Pay and Internal Service Environments By Jennifer Marszalek Service managers and advisors for combined retail and internal service centers often juggle conflicting priorities, personalities, and equipment that can test patience,
OpenRoad Auto Group Follows The Facts to the Money

OpenRoad Auto Group Follows The Facts to the Money

AutoSuccess Magazine – September 1, 2022 OpenRoad Auto Group Follows The Facts to the Money By Jim Leman Originally published in the September 2022 Dealer Service supplement to AutoSuccess Magazine OpenRoad Auto Group is the largest-volume automotive retail group in
Stand By Your Recon Heroes

Stand By Your Recon Heroes

Stand By Your Recon Heroes By Dennis McGinn Originally published in the August 2022 edition of AutoSuccess How you recondition your cars, including the methodology you adopt, the metrics you measure, and the discipline of your recon team, affects so
For Internal Service Advisors, SCRAMBLE Defines The Day

For Internal Service Advisors, SCRAMBLE Defines The Day

Kim Morrison is the internal service advisor at Canadian dealership HJ Pfaff Audi. Her job description could describe an individual with the abilities of a Swiss Army knife.

Sober Scalability and Truthful Transparency – Rapid Recon

AutoSuccess Magazine – May, 2022 Sober Scalability and Truthful Transparency By Dennis McGinn If you are shopping for vehicle reconditioning software, it should be easy for you to understand the product’s core benefits, features, and advantages. No one should have to acquire more power or

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Shop Efficiency Jones Recon Article – Rapid Recon

Fixed Ops Magazine – March 1, 2022​ How to Find an $80,000 Labor DeficiencyBy Dustin Jones My specialty is helping dealers squeeze every ounce of performance from their reconditioning. I do this to help them get more cars sale-ready faster to save money and meet

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Measure Twice, Cut Once Recon Article – Rapid Recon

February Autosuccess Measure Twice, Cut Once By Dennis McGinn A homebuilder friend shared his success model: measure twice, cut once. A car dealer’s equivalent might be the irrefutable yardstick we like to refer to as transparency, accountability, and profitability, which make up the measure twice,

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The Power of Transparency Separates The Winners – Rapid Recon

AutoSuccess Magazine – February 2, 2022​ THE POWER OF TRANSPARENCY SEPARATES THE WINNERS By Dennis McGinn A recent report from Deloitte comments, Trust is the new measure of success.    What builds trust is transparency. With relationships, transparency means earned reliability. You go where you

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Deal Wisely with the New Margin Compression

Deal Wisely with the New Margin Compression By Dennis McGinn Originally published in the February 2022 edition of AutoSuccess Our old nemesis, margin compression, is revisiting this spring. It’s possible not to notice if you’re continuing to operate under bull-margin mentality.   For such dealers,

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Recon Edge Recon Article – Rapid Recon

PALO ALTO, CA – JANUARY 05, 2022 RECON EDGE, A UNIQUE SERVICE TO PUSH RECON PERFORMANCE BEYOND LIMITS PALO ALTO, CA – JANUARY 05, 2022​ – A personal fitness trainer is the solution for the gym. RECON EDGE from Rapid Recon is the answer for

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Why the Writing on the Wall Recon Article – Rapid Recon

AutoSuccess – December 2021 Why the Writing on the Wall is Good for You By Dennis McGinn As dealer groups grow in store count and acquire a diverse range of operational processes, cultures, and technologies, store individuality must yield to group-wide standardization and consistency. Just

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