Lean Manufacturing Processes can Modernize reconditioning

Published inside Fixed Ops Magazine Jan/Feb 2016

An exercise to optimize the customer experience.

This is the first installment of a three-part series that addresses reconditioning Time-To-Market, or TTM — a key performance indicator for more successful used car operations.

Fixed Ops has the important role in getting Parts and Service optimized — that’s the first order of business in any efficient recon operation.
— Dennis McGinn