Measuring TTM requires a workflow system customized to the process and resources specific to each dealership. This includes processes where the body shop,detail,sub-contractors, etc, are all common or shared, and even multiple fixed operations may be selected.
Instead of the old-school methods — typically a spreadsheet or whiteboard — a modern TTM system uses mobile technology to send alerts when a car is ready to move to the next step. The clock starts and stops in real time for complete visibility; then, with a single “I am done” click, the vehicle advances to the next step—no more delays or guesswork.
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