Dennis McGinn, Founder & CEO
Dennis has over 30 years of experience in the technology field, including roles in senior management at Hewlett-Packard, Ingres and Octel, and four years as CEO of Whitelight Systems. His areas of expertise include business analytics for the retail, financial and manufacturing industries. Most recently, Dennis has focused on collaborative development of software solutions for dealerships that successfully create efficiencies and optimize profitability.
Lowell Schneider, VP Development
Lowell has provided product development leadership to innovative start-ups in the financial, healthcare and automotive retail industries for companies including; Sun Microsystems, Mitsubishi Bank, Wells Fargo and GE Healthcare. In addition to software product development, Lowell has taught software development methodology courses to hundreds of engineers and has presented at Sybase User Group meetings and other venues. Recently, he has helped companies incorporate new technologies such as RFID and Zigbee into real-time information appliances.
Josh Coutts, Product Manager
Josh brings over ten years of direct field experience and technical skills, helping dealerships of all sizes evolve their processes, so that reconditioning becomes fully integrated into their minute to minute operations.
His back story starts with eight years experience at Michaels Toyota of Bellevue, WA, the largest Toyota Franchise in the five state Northwest area. Josh managed the first implementation of the Rapid Recon™ application as Scion sales and assistant service manager at Michaels Toyota. Before officially signing on as Process Performance Manager at Rapid Recon™, INC -- Josh managed all accessory processes and systems, increased acquisition of clients, provide support to 50+ accounts, and trained dealership clients at izmocars.com in San Francisco, CA
Jason MURPHY, PROCESS PERFORMANCE MANAGER
Jason was born and raised outside of Detroit Michigan. He started his carreer at Belle Tire, one of the largest tire stores in Michigan. Jason was manager there for 8 years. Eager to grow in the auto industry and learn all he can, he became Service Advisor for four years at the Bob Saks Auto group, then Parts Advisor for three years at Uftring Chrysler, before settling in as the Service Manager at Ferndale Honda for the past three years. Jason now brings his years of experience to Rapid Recon™ as Performance manager extraordinaire. When Jason is not on the phone working with Rapid Recon™ customers, he enjoys buliding and racing drag cars.
Stephany McLaughlin, Business Development
Stephany has more than ten years in the automotive industry. Starting her career at Michael’s Toyota in Bellevue, Washington, one of the largest Toyota dealerships in the United States. Where she spent the first five years honing her experience in both Service and Parts, and through the next five years, she became very proficient as Retail Parts Manager. Now at Rapid Recon™, she brings her detailed excellence in Customer service and as Process Performance manager.
Steve Lewis, VP Sales US & Canada
Over the past five years Steve has owned and operated several independent used vehicle dealerships and consulted for dealer groups and nonprofits in the areas of variable operations and auto reconditioning. Prior to that, he was President and CEO of the Lewis Automotive Family group of dealerships, with sales in excess of a 100 million. His Volkswagen Store was #1 in both pre owned and new vehicle sales in the US.
In 2005 the Lewis Automotive Family received the distinguished Time Magazine Dealer of The Year for its business leadership and many contributions to the community. He has served on many boards and supported many charitable groups over the past two decades.
James Buxton, Information Technology
Served the United States for 10 years as US Marine around the world. He began IT training in the early 90’s working for Austin Community College, following in Seattle with IT for Western Wireless and VoiceStream now T-Mobile. He was tasked with setting up of all PC in each of their call centers across the country.
James entered the auto industry in mid-2001 at Bruce and David Broadus dealerships including; Magic Toyota, Magic Nissan, Toyota of Bellevue and Chevrolet of Issaquah as the IT Manager for 14 years. He was responsible for the network infrastructure, setup and support for over 250 clients. Expanding from 2 dealership to 5 dealerships in that time. James brings his years of Technology excellence now at Rapid Recon™.
When not steeped in IT, he enjoys hiking, shooting and refinishing classic cars and trucks. James is presently restoring a 1968 mustang from bare metal up, with his next project in the pipeline, a 1955 dodge truck.
Steve Woo, Finance and Administration
Steve is a veteran of the Internet and Technology World. Combining a formal education both in business and finance. His expertise in SaaS, Cloud based solutions and business management consulting, created a perfect fit with Rapid Recon™ Steve wears many hats in addition to being an integral part of the company's operations. In his free time, Steve can be found training and taking on endurance challenges, playing golf, and enjoying the outdoors.
RICK Ligas, Technical team lead
Rick is a long-term Web application interface designer and developer. Offering his full attention to the foundation tasks of research, implementing interaction standards, creativity and powerful, old-school visual design. He loves working on the Rapid Recon™ UI, innovating features, along with making everything work flawlessly on all platforms including; Apple, Windows and Android. He’s happy when the Rapid Recon™ users are happy."
MIKE BARON, CHIEF STORYTELLER
Mike Baron is founder and Chief Storyteller of ProjectStory, Inc. He has over 20 years of experience in training development, documentation, user interaction and customer support. Mike is a great fit at Rapid Recon™ as he is particularly interested in the end to end software customer experience - how people use a product, and how to help new and existing customers get more out of an application. When he's not spending time thinking about how to make technology invisible, he's probably playing or watching hockey, biking, playing poker, cooking, or playing with his grandson.